Box Office

REGULAR HOURS Dorothy Chandler Pavilion Box Office  135 N. Grand Avenue  Los Angeles, CA 90012  Phone: 213-972-7282 (Mon-Sat, 10-6)  In-Person: Mon-Sat, 10-6

CONCERT DAY HOURS Walt Disney Concert Hall Box Office  111 S. Grand Avenue  Los Angeles, CA 90012  Phone: 213-972-7282 (beginning at 10 am to curtain)  In-Person: 12 pm (matinee) and 5 pm (evening)

Single tickets to the 2018/19 season went on sale August 6, 2018.

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Ticketing Policies

• All sales are final with no refunds.
• Programs, artists, dates, prices and event times subject to change.
• Only Cash and Credit Cards are accepted at the Box Office Window.
• Due to the acoustic sophistication of Walt Disney Concert Hall, we ask that everyone in your party be able to sit quietly through a 2-hour concert without disturbing other patrons or the artists. Ushers may ask parents whose children are noisy or uncomfortable to take them outside of the Concert Hall. If there is repeated disruption, we reserve the right to revoke admission.
• Children under 6 will not be admitted to any Los Angeles Master Chorale performance.
• All patrons, regardless of age, must have a ticket to enter the Concert Hall and must sit in the seat indicated on the ticket.
• Use of cameras and recording devices, including mobile phones or other electronic devices, is strictly prohibited.

LATE ARRIVALS

We recommend arriving 30 minutes prior to the concert start time in order to park and find your seat before the concert begins. In consideration of our artists and patrons, late seating will take place at the discretion of management during the first appropriate pause in the program. Certain programs are performed without intermission; therefore, no late seating can be offered at those concerts. For the convenience of latecomers, the performance in progress may be viewed and heard on monitors in the lobby.

CONCERT COURTESY

As a courtesy to the musicians and your fellow patrons, please turn off all mobile phones, watch alarms, or other electronic devices prior to the concert, and refrain from talking, coughing, or unwrapping candy during the performance.

CHILDREN

Children under 6 will not be admitted to Los Angeles Master Chorale concerts at Walt Disney Concert Hall.

STUDENT RUSH TICKETS

Los Angeles Master Chorale offers Student Rush Tickets at the Box Office 2 hours prior to the performance, subject to availability. Student Rush Tickets are $10 – Student ID required; 1 ticket per ID.

Los Angeles Master Chorale does not offer any Senior Rush Tickets or Senior Discounts. Ticket prices start as little as $29; we encourage patrons to purchase early for the best seats at the best price.

For more information about accessibility, hall amenities, and theater policies, please call 213-972-7282.

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Exchanging Tickets

Full, Classic, Signature, Matinee and Create-Your-Own Series Subscribers may exchange their tickets with no exchange fee to any other Los Angeles Master Chorale concert in the current season. Single tickets may be exchanged for $15 per ticket to any other Master Chorale concert in the current season. If exchanging into a higher priced ticket, the difference will be charged. Tickets CANNOT be exchanged into future seasons.

Exchanges can be submitted by the following methods:

BY MAIL

When: At least one week prior to performance.
How: Enclose tickets with a note to the box office. The box office will mail your exchanged tickets back to you.

Mail to:
Los Angeles Master Chorale
Attn: Subscriber Services
135 North Grand Avenue
Los Angeles, CA 90012

BY PHONE: 213-972-7282

When: At least 4 hours prior to performance.

In Person

When: Only on concert days at the Disney Hall Box Office at least 1 hour prior to performance.

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Donating Tickets

Los Angeles Master Chorale concerts often sell out, and someone would love to buy a ticket you cannot use! All ticket holders may donate their tickets for any Master Chorale concert in the current season as a tax-deductible donation.

If you cannot attend a concert, please consider donating your tickets by one of the following four methods:

By Mail:

When: At least one week prior to performance.
How: Enclose tickets with a note to the box office. The box office will mail you a tax-deductible receipt.

Send to:
Los Angeles Master Chorale
Attn: Subscriber Services
135 North Grand Avenue
Los Angeles, CA 90012

In Person or by Phone: 213-972-7282

When: Tickets can be donated up until curtain time at the box office or by phone.

Online: CLICK HERE to donate your tickets online.

When: At least 3 hours prior to performance.

You will receive a tax-deductible letter from the Los Angeles Master Chorale in the amount of value of the ticket(s) by mail within 2 weeks after the performance. Los Angeles Master Chorale donor benefits will not be offered for returned tickets.

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LOST TICKETS

Lost or stolen tickets are replaced at no charge. For your protection replacement tickets can only be picked up at the box office starting 2 hours prior to your concert. Replacement tickets are for the same seats on the same concert and cannot be exchanged.

Call 213-972-7282 for replacement tickets.

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Accessibility Information

SEATING

Seating areas for patrons in wheelchairs (and their companions) are available on all levels of Walt Disney Concert Hall. Please note that ushers are not permitted to physically assist patrons wishing to transfer into auditorium seats.

Music Center Guest Services representatives will assist patrons with mobility impairments by escorted wheelchair transport to and from the auditorium. Reservations are necessary. Please call 213-972-0777 at least 24 hours in advance. Service animals are welcome at Walt Disney Concert Hall.

LARGE PRINT PROGRAMS

Large print programs are available for each Master Chorale concert in our 2019-20 season. Please ask an usher at Walt Disney Concert Hall, they will be happy to accomodate your request. 

ASSISTIVE LISTENING DEVICES

Walt Disney Concert Hall is equipped with a Sennheiser Infrared Sound Listening System. Wireless headsets are available free of charge at the Coat Check in the lobby. Patrons must give ID as deposit. Patrons may bring their own compatible headsets if they wish.

SUPERTITLES

English supertitles are projected in two locations and visible to all audience members at Walt Disney Concert Hall. Supertitles are not planned for all concerts but can be requested by patrons when ordering tickets. Requests for supertitles must be made by phone 213-972-7282 or by email boxoffice@lamasterchorale.org a minimum of eight weeks before the performance date and upon confirmation of a patron’s ticket order. Please note that in rare circumstances, some concerts may not have the ability for supertitles because of video projections or music sung without words.